Alberta Wildfires

No matter what stage you are at in rebuilding your lives in and around the Fort McMurray area, here’s some useful resource information to help you and your family:

Recovery/Re-Entry Updates

Stay up-to-date with information to help guide you once you return to Fort McMurray and surrounding communities.

Insurance Information

Replacing ID Cards and Driver’s Licences

AMA centres can replace driver’s licences, ID cards, or birth certificates that were lost during evacuation. This service is available to all those affected by the wildfires, whether or not you are an AMA member. If you don’t have any identifying documents with you, our agents will work confirm your identity using a variety of checkpoints, including:
  • Reviewing the images of you that we have on file.
  • Comparing your signature with what is on file.
  • Asking you questions about your previous address, phone numbers, and vehicle registration information.

Important Notice for CAA Rewards MasterCard Cardholders

Please contact National Bank Client Services at 1-888-969-2273 for any assistance you may require with your account.

AMA Centre Location Information

Our AMA Fort McMurray centre located at 4 Hospital Street is fully operational and ready to provide assistance.

Emergency Preparedness

Disasters can happen at any moment and there are steps you can take to make sure you and your family are prepared and ready to deal with an emergency situation.

Important Resources

  • AMA Insurance policyholders can call 1-888-426-2444 for information or to report a claim.
  • For emergency assistance call 911.
  • If you live in an affected area, please follow the AB Emergency Alerts for directions on how to move to a safe area.
  • Check traffic conditions on or @AMARoadReports on Twitter.