If you’re planning to head home to the Fort McMurray area, we want your family to be safe. Our AMA Insurance claims team and AMA Roadside Assistance are standing by to help and we’ve put together some tips to help you with a smooth return home.
A safe drive home
With limited services and fuel shortages, prepare your vehicle for the trip. Top up all fluids, check your air filters for ash, and be sure to travel with as close to a full fuel tank as possible. If you run into trouble on the road, call AMA Roadside Assistance at 1-800-222-4357 for help.
With the extra traffic we are anticipating wait times for battery boosts, towing, lock-out services and fuel deliveries. Please be patient as we prioritize calls to reach the most vulnerable scenes first.
Bring food and water
Pack a 72-hour emergency kit with at least four litres of water per person per day. With a boil-water advisory in place, don’t take any risks with running water. Pack small bottles that can be easily carried.
Include healthy, non-perishable food and a manual can opener, along with crackers, nuts, dried fruit, energy bars and infant formula or pet food if needed. Bring a cooler filled with ice for any perishables and an electric kettle to boil water.
Pack any essentials
Don’t forget to pack prescription medications, a first aid kit, toilet paper, wet wipes, hand sanitizer (minimum 60% alcohol) and a hand-crank flashlight or one with extra batteries. Bring plenty of cash (with small bills and coins) as change may be limited.
Residents can visit one of seven info centres to pick up a cleaning kit – be sure to pack boots, long pants, long-sleeved shirts, protective eyewear and gloves. Pack extra garbage bags, sponges, buckets, bleach, and hand soap. Wear the N-95 mask in your cleaning kit and be cautious around mould, ash and debris.
Secure your property
As emergency crews work to restore power and gas service, check appliances, outlets and fuse boxes carefully. If you are concerned about utilities, call ATCO Gas at 310-5678, ATCO Electric 1-800-668-5506, or visit atcoresponds.com.
Spoiled food attracts wildlife. Check your garage or shed and be cautious when disposing of garbage. If you see bears or other large wildlife call Animal Control at 780-788-4200.
We’re all in this together
Please respect and follow directions from emergency services like RCMP, firefighters and municipal officials. These people have been working around the clock to protect Fort McMurray – let’s continue to have their back by following instructions and working together to keep everyone safe.
Find a full re-entry checklist and information about air quality, accommodations, cleaning and utility services at the RMWB website.